What happens if the Canadian doctor finds an issue with my prescription?

The pharmacy will notify our customer service staff and you will be contacted. Please don't forget to check your email, as we regularly send email confirmations so you can be aware of your order status at all times.

How do I pay?
We accept major credit cards, checks, money orders and electronic funds transfers.

Can I get my American prescription filled in Canada?
Yes. A Canadian doctor will review your "health chart" and approve the prescription under his/her Canadian license. Once the physician rewrites the prescription under their license your prescription can then be filled in Canada.

Are there any charges for the Canadian doctor to review and approve my American prescription?
No. There are no additional charges.

Do I get charged a shipping fee for every prescription?
No. You are charged based upon your order, not per prescription. The shipping cost for Canadian, New Zealand, United Kingdom is currently $9.95(US). All Canadian packages are shipped via Canada Post Express. Any orders containing medications to be filled from our US Pharmacy will have the choice of shipping methods as listed below.

* Please note refrigerated items must be shipped using Express Overnight shipping. If you reside in a rural zipcode we cannot guarantee overnight delivery.

First Class ($4.50) 4-5 business days

Priority ($8.00) 2-3 days

Express/Overnight ($30.00).

Are there any hidden fees?
No. The prices listed on our website are your final cost, not including shipping. There is no charge for faxing, mailing or e-mailing your prescriptions to our toll-free number - that is always free!

How is my order shipped and how long will it take?
We ship all orders using two methods. First they are shipped via Canada Post to the United States then each order is sent US Postal Service Priority mail. Most packages arrive within 7-10 business days, if not less but shipping can take as long as 21 days, depending on any mail delays that might occur.

Are all American drugs available?
No, not all drugs available in the United States are available in Canada or Internationally. Please use our price search page to see what prescriptions we offer. If you do not see your medication listed you may contact our US Pharmacy for more information.

Are the prices listed in Canadian dollars or US dollars?
All of our prices are in US dollars. No conversions are necessary.

Is there a limit on how much I can buy?
Yes. The most the pharmacy can fill and ship to you is a three months supply.

Will you accept my insurance?
At this time we do not accept any insurance or prescription plans for Canadian & International medications. However, we can supply you with a receipt that may be suitable for reimbursement through your insurance company.

Does the Canadian/US pharmacy use generic or name brand prescription drugs when filling orders?
You will receive the generic version of your prescriptions unless you or your prescription indicates otherwise. You must inform the pharmacy that you wish for them to use the brand name drugs when filling your medication, unless your prescription already indicates.

What is the return policy?
You can view our return policy here.